Testimonials

Happy Support Tickets  

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Dan MO, USA

Excellent support from EVERYONE who got involved. I am so impressed. Thank You!

April 2024
Tom CT, USA

Blueprint consistently has the absolute BEST customer service of any company I deal with

April 2024
Hailee NE, USA

Blueprint is always awesome! So fast and helpful!

March 2024
Deborah Nassau, Bahamas

Representatives were pleasant, knowledgeable, supportive, and got the task at hand successfully completed.

March 2024
Gloria WY, USA

Happy customers! Staff is always kind, professional and easy to work with. They get right on whatever needs to be done. Thank you!

Feb. 2024
Debbie MA, USA

All my interactions with Blueprint staff have been awesome. The training sessions were very helpful. My emails have been always answered promptly & cordially.

Feb. 2024
Cindy NC, USA

This team is the best. They are very knowledgeable and help me every time I run into a problem. Thank you to all of you!!!!!

Dec. 2023
Elsie Canada

Thanks Dream Team 🙂 I greatly appreciate the help with this one before year-end!

Dec. 2023
Denise AB, Canada

The customer services reps and technicians are always so enjoyable to work with.  So helpful and professional.  Keep up the good work!

Nov. 2023
Mara WA, USA

Helpful, timely, knowledgable. I appreciate the quality support we receive!

Oct. 2023
Steven United Kingdom

Amazing service, very quick response and got me up and running with the new email features!

Sept. 2023
Kristin ON, Canada

What can one say, really?  You know how MOST customer service has deteriorated in recent years?  NOT YOU GUYS!  You’re always polite, thorough, kind, patient, and speak clearly.  Thank you VERY much!

Sept. 2023
Mohammed United Kingdom

The honest answer is that in the last 15 years of dealing with all sorts of suppliers in the hearing aid industry I have never come across a better service than what blueprint provides (and I have dealt with a lot of suppliers!)

August 2023
Marco MN, USA

It was better than Good. It was Great! excellent team. They provided prompt action to our request and friendly follow-up response.

July 2023
Carolyn ON, Canada

We love Blueprint customer service. The staff goes above and beyond to resolve issues. We are so grateful!

July 2023
Andrew United Kingdom

Always impressed by Blueprint customer service, the courteous communication, and the timely actions!

July 2023
Mike Calgary, AB

Nothing but good things to say about the Blueprint team that you have there. Every time that I have had and issue or need something adjusted you guys are right on it. Thank you.

July 2023
Tifinee TX, USA

Reilly has made our clinic processes so much easier with all her help and guidance! Forever thankful for all her knowledge, patience and help! She is and has always been wonderful!!

June 2023
Katie CA, USA

Every time I interact with customer service which is very often, I get exactly the support and solutions I need. I have never had a bad experience with any of the blueprint agents. I can’t thank them enough for all the help they have provided.

June 2023
Lora GA, USA

I’m so comfortable working with BP and have always had great success whenever I need assistance. Thank you!

May 2023

The online booking is very well engineered, Nice!

Ryan Kabel Kabel Hearing

To sign on with Blueprint, has to rank amongst the best few good business decisions I have ever made – and there have been many bad ones. Everything now works better for us – and in that the operational side is so smooth – we have much more time to offer to our clientele and to creativity. Even if we get slightly behind in up to the minute data – left click, right click catches up any admin backlog in minutes (with an invaluable link to QuickBooks).

Greg Clements Clements Hearing

By the way, as we’re getting further in to our implementation of Blueprint, we’re finding that we really like it — easy to use, does more than we expected, great support, so far very good reliability — our compliments to the entire team at Blueprint Solutions.  We didn’t have an OMS prior to Blueprint so can’t compare it to the competition, but we would certainly recommend it to other audiologists, especially those who have never had a system before. The training videos are excellent!

Mark Palmer Center for Audiology Services

Kristin Maillard, Office Manager & Co-OwnerUBHearing – Trenton, ON

I want to thank the team at Blueprint for the development that enables Ontario clinics to populate an ADP form to sign and upload via XML for Ministry of Health payment towards the cost of hearing aids.

I was dreading the transition but it has been so much easier than I thought it would be, and that’s largely down to the excellent development and support provided by Blueprint. We have never regretted choosing Blueprint as our choice for our business and this recent experience reinforces the wisdom of that choice.

You guys are great! Please let everyone know how lucky we and the rest of your customers are.

Megan Ford, AuDHearSmart Audiology – Littleton, MA

…it “Blueprint Solutions” has every single thing that an audiologist needs, it has marketing capabilities, which is huge! It completely has the capability to be paperless…

Noel Thayer, AuDBronxville Hearing Center – Bronxville, NY

…Blueprint has made my life easier from the first moment of entering a patient, to following up with them, and the billing issues are all taken care of in a seamless way…

Kelly Halligan, AuDPark County Audiology – Park County, CO

…I would recommend Blueprint because it allows a practice to be 100% paperless which saves me a log of time and my staff a lot of time…